I know I haven’t posted anything for a long time, and I want to break the silence with a complaint. This is a complaint about AT&T realtionship with their existing and future customers:
First, they try to trick the average user (like me) to believe that he/she is going to pay less for the I-phone relative to it’s predecessor. They tells us that AT&T subsidize the cost and it is $200 cheaper then the previous generation. What they don’t tell us is that you pay $10 more per month relative to the previous generation. Since you are signing for a 2 year contract, that is $240 more!
Second, there is a discrimination of AT&T existing customers. The deal is that you can get the I-phone only for the discounted price. This price works only for new customers from other networks (or eligible customers within AT&T). An existing customer (like me) that wants to get the I-phone for its full retail price –
CAN NOT DO IT!
That basically mean that we are “held hostage” by AT&T until the end of the contract. My guess is that this short term strategy will come back to hunt AT&T. People don’t like to feel “second level customers” only because they signed a two years agreement.
